RESET DATABASE - Required Monthly

Technician Quick Reference Guide: Reset Database

A Database Reset is required monthly to keep your tablet’s accounting period current.

---

When to Reset the Database

• Required: On the 1st day of each month after the End of Month close.

• Recommended: Also reset twice during the month:

  • Around the 10th

  • Around the 20th

These additional resets help keep the RFS App synced with Vision software, including updates such as:

• New customers

• Rate changes

• Other system updates

---

Why This Is Important

If the database is not reset, you may see this message when entering register lines:

“Outside Of The Open Accounting Period.”

When this occurs, you will not be able to edit or delete register lines.

---

Steps to Reset the Database

1. Open the Menu (☰ three lines) in the top left corner.

2. Select Settings.

3. Select Reset Database.

4. Confirm by selecting Yes on the pop-up message.

5. Reenter your QuickPin to complete the reset.

---

⚠ Reminder: Resetting regularly ensures your tablet stays synchronized with company systems and prevents accounting errors.